Frequently Asked Questions

Frequently Asked Questions

Can I send you crypto donations?

Yes, crypto donations via Bitcoin (BTC), Etherium (ETH), Ripple (XRP), and BitCash (BCH) are gladly accepted. For more info, please see: https://druthers.ca/donate

How do I make changes to my recurring donation?

Donorbox.org is the platform we use for receiving credit card & paypal donations. If you set up a recurring monthly donation to Druthers via donorbox.org/druthers, you can manage your recurring donations by logging into Donorbox and making changes to your plan here: donorbox.org/user_session/new

If you experience difficulties managing your donation, you can watch this video for more info.

If you need to reach Donorbox, this is where to contact them.

Please let us know if we can help with anything else, our email is info@druthers.net

Can I read the newspaper online?

Absolutely! All of our issues can be read online for free at: druthers.ca/newspapers

Do you provide tax receipts for donations?

Since Druthers is not a registered charity, we are unable to issue tax donation receipts. Regular receipts for credit card and PayPal donations are available through our Donorbox fundraising campaign at donorbox.org/druthers.

Where can I get papers?

There are a few ways to get Druthers newspapers.

If you are looking to pick up a copy to read:

  1. Check our commercial pick up location map here: (coming soon)
  2. Or have them mailed directly to your door at druthers.ca/subscribe

If you are looking to help distribute:

  1. Email us with your city and we will connect you with your nearest distribution hub
  2. Or have them mailed directly to your door at druthers.ca/subscribe

For more information on becoming a volunteer distributor, see this page: druthers.ca/volunteer

I want to volunteer – how can I help?

Thanks for asking! This truly is a people powered paper and it would not be happening without the passion & help from 1000’s of people all across Canada (and some in other countries too).

There are many different ways you might be able to help out.

  • distributing papers
  • writing articles
  • fundraising
  • news reporting
  • news gathering
  • video editing
  • graphic design
  • community reps

Find more info and more options at: druthers.ca/volunteer

If you have other ideas to share on how you can help, please reach out to us at: info@druthers.ca

How are donations used?

Each month we raise enough in donations to print 200,000-300,000 copies of Druthers. We have printed & distributed over 9 million copies since we began in December 2020!

100% of donations received are put towards printing papers and shipping skids across Canada. We accomplish this at a cost of only 10 cents per paper – so every $100 donated means 1000 newspapers get printed and freely given to our fellow Canadians. We respect your kind donations and use them extremely effectively & efficiently.

No overhead, salaries or other expenses are ever taken from donations. All other expenses are covered by postal subscriptions druthers.ca/subscribe, merchandise druthers.ca/shop, and our neighbourhood mail service druthers.ca/neighbourhood.

If you are able to pitch in towards printing more papers, please go to druthers.ca/donate

How do I change my mailing address?

Please email us your new address and we will update it for you right away. Our email address is info@druthers.net.

How do I upgrade / downgrade / or cancel my subscription?

To Upgrade or Downgrade,
You can login here:  druthers.ca/my-account
then click “My Subscriptions”
→ “View”
→ “Upgrade/downgrade”
→ choose your new subscription and check out.

If your subscription is no longer active, after logging-in, set up a new subscription here: druthers.ca/subscribe (choosing the option that works best for you)

To cancel, you can login here:  druthers.ca/my-account
Then click “My Subscriptions” then “cancel”

If you have any other questions or difficulties with our website, please contact us at info@druthers.ca

Do you accept cash, cheque or etransfer payments for orders?

We sure do! When checking out, please select “pay with cash, cheque, or eTransfer.”

You can send your eTransfer to: admin@druthers.net
Please include your order number in transfer notes.

Or, you can send via mail to:

** Please make cheques payable to: “Shawn Jason Laplante” **

Shawn Jason Laplante
P.O. Box 40531
Six Points Plaza
Etobicoke, Ontario
M9B 6K8

How do I change my payment method?

To change your payment method on our website, please login here: druthers.ca/my-account

If your subscription is still “ACTIVE” then click “My Subscriptions”
-> “view”
-> “Upgrade/downgrade”
-> choose your new subscription and check out

If you log in and your subscription is no longer active, you can set up a new subscription here: www.druthers.ca/subscribe  (choosing the option that works best for you)

Why have I not received my paper subscription yet?

All subscriptions are mailed out on the 1st of the month.

All payments are for the following month’s papers. For example, payments in January pay for the February 1st mailing.

Papers are mailed via Canada Post and can take up to 2 weeks to arrive.

You can log-in anytime at www.druthers.ca/my-account to check on the status of your subscription to ensure that it has been marked as paid (your order will appear as “pending payment” or “on hold” if your payment did not go through) If all looks good and it has been more than 2 weeks, please reach out to us so we can have a look: info@druthers.ca

How can I verify that my neighbourhood mail order was delivered?

Canada Post retains electronic order records for up to 90 days from the date your order is placed.  If you contact us after your Druthers are expected to be delivered and within 90 days of placing your order, we will be happy to confirm the order status for you.  Beyond that period we are no longer able to access order tracking information, and further investigations of Neighbourhood Mail delivery becomes unfeasible.  Therefore it is important to act immediately if you determine that Druthers were not received within 3 business days from your expected delivery start date.

If you are concerned that an order may not be delivered as planned, and all available mailboxes in the given delivery route(s) were included in your order, then Canada Post requires us to provide 3 or more addresses within the targeted postal route(s) which did not receive a Druthers.  These addresses must be absent from Canada Post’s “Consumers’ Choice” (aka: no-flyers) list for at least 4 weeks prior to the expected delivery start date.

If you have any questions about your order and/or when you have obtained 3 or more addresses which meet the above criteria, then please email us the information along with your order number.

How long will it take for my neighbourhood mail order to be delivered?

We normally deliver orders of Druthers to Canada Post within 1-3 business days from receipt of payment. From then it depends on Canada Post, which can take a further 2-6 business days for urban locations in Ontario (4-10 days for rural). Yukon, North West Territories, Nunavut and Vancouver Islands normally arrive at their destination Post Office within 5-13 business days, and all other provinces within 4-10 business days. Upon arrival the destination Post Office has 3 business days to complete the delivery in full.

We will send you an email shortly after we ship your order with further details about the selected postal routes and the expected delivery start date provided by Canada Post.

How many mailboxes are in my Postal Code?

To search for the number of mailboxes in a Postal Code, along with it’s specific delivery route or routes (aka: “walk number”), using Canada Post’s Precision Targeter web-page:

The page may take some time to load, once it’s loaded,
Click “continue
Enter Postal Code
Hit enter
Your postal route will be highlighted in blue.
Look under “Total Residential” -this is the number of homes in your postal route
(number will likely be between 100 to 1200 homes).

If the tool returns a big number, doesn’t work for you, or the tool highlights a PO (post office) instead of a postal route (2 letters followed by 4 numbers), this usually means multiple routes cover that postal code and Canada Post should be contacted with the street name you would like to target to find your specific postal route number. In this case, please contact us with your address info.

If you experience any difficulty, feel free to email us and we will be glad to help find the information you need.

Do you ship to the USA or other countries?

Yes we are quite happy to mail Druthers to anyone, anywhere in the world. Additional shipping charges may apply during checkout.

Didn’t find your answer here?  Contact us with your questions.

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